Methodology

Eurobank Holdings issues its Annual Report 2024 – Business & Sustainability to fully inform stakeholders about its performance in the sustainable development pillars: economy, society and environment. Prepared in accordance with the Global Reporting Initiative (GRI) Standards (2021), it applies principles of accuracy, balance, clarity, comparability, completeness, sustainability context, timeliness and verifiability. This approach ensures comprehensive and transparent information, addresses stakeholders' expectations and interests, and promotes ongoing dialogue with them.

The scope for the Annual Report 2024 – Business & Sustainability covers the same scope of consolidation as the Financial Statements for the period from 01.01.2024 to 31.12.2024. The Report's contents were defined based on the stakeholders' concerns, the Group's operations and the banking sector. The Group adopted the double materiality assessment under the European Sustainability Reporting Standards (ESRS) to determine the Report's contents. Eurobank identified, assessed, prioritized and validated the Environmental, Social and Governance (ESG) impacts arising from its activities, and also assessed risks and opportunities that may have material financial influence on Eurobank, throughout its value chain. The Group leveraged the extended disclosures provided in the Sustainability Statement, incorporating references to the Annual Report 2024 – Business & Sustainability.

The double materiality analysis was reviewed and approved by the Sustainability Management Committee, in accordance with ESRS standards. The top management, which includes the Sustainability ManCo and the CEO, reviewed and approved the final Annual Report 2024 – Business & Sustainability. Additionally, the sustainability reporting frameworks of the GRI sectoral supplement on Financial Services, the SASB Commercial Banks Standard, as well as the Athens Stock Exchange (ATHEX) ESG Reporting Guide (2024) have been considered. This Report also incorporates the 10 Principles of the United Nations Global Compact, as well as the AccountAbility AA1000 2018 Principles. For further information on the Report’s disclosures in accordance with the guidelines of the GRI Standards, SASB Commercial Banks Standard and Athens Stock Exchange ESG Reporting Guide, refer to the respective Appendices.

A dedicated project team was set up, composed of representatives from selected Units (Group Strategy, Group Human Resources, Group Marketing and Communication, Group Company Secretariat, Group Compliance, Retail & Digital Banking, Corporate & Investment Banking, International Activities & Group Private Banking, Group Corporate Security, Group Procurement, Investor Relations, Group Finance, Group Sustainability Risk, Group Sustainability) to prepare the Annual Report 2024 – Business & Sustainability. The team’s main task was to collect and evaluate the necessary information and data relating to sustainable development (economy, society, human resources, environment), and ensure that all aspects are covered. Acknowledging the significance of external assurance for the Annual Report 2024 – Business & Sustainability and aiming to achieve transparency and strengthen the credibility of the data and information presented, the Management decided to assign the external assurance of the Report’s content to KPMG Greece independent auditors.

To fulfil its commitments to UNEP FI PRB, Eurobank has embedded the UNEP FI 5th PRB Progress Statement in the Annual Report 2024 – Business & Sustainability, per recommended practice. The Independent Auditor's Limited Assurance Report for the Eurobank Annual Report 2024 – Business & Sustainability is on page 161, and for the UNEP FI 5th PRB Progress Statement on page 156. The Report was published in July 2025.

Eurobank welcomes any comments and remarks which could contribute to its effort for continuous improvement. Comments and remarks regarding the Annual Report 2024 – Business & Sustainability may be submitted over the phone (+30 211 1868229), by email (CorporateCommunications@eurobank.gr) or by post (Eurobank SA Corporate Communications Sector, 40-44 Praxitelous Street, 10561 Athens, Greece). The previous Report, concerning the period from 01.01.2023 to 31.12.2023, was published in July 2024. Previous Reports (annual reporting cycle) are available online.